At Trunk Travel, your privacy is of paramount importance to us. We are committed to safeguarding your personal information in compliance with Thailand's Personal Data Protection Act (PDPA), effective as of 2020. This Act closely aligns with global data protection laws and is designed to secure the integrity and confidentiality of personal data. Here's what you need to know about how we collect, use, and protect your information.
We collect data directly from you when you inquire about or book one of our tours. This data may include:
Personal identifiers like your name, nationality, and passport details
Contact information such as email address and phone number
Financial information for transaction purposes
Preferences and other information relevant to the tours you're interested in
Your personal data is primarily used to:
Provide the services you've requested
Improve our overall service delivery
Comply with legal requirements and obligations
Communicate updates, promotions, and relevant information to you
Data Sharing and Third-Party Disclosure
We share your data only when necessary and in compliance with the PDPA. This might include third-party service providers who assist us in operating our website, conducting our business, or servicing you. All third parties are obliged to maintain the confidentiality of your information.
As per the Thai Personal Data Protection Act, you have:
The right to access your stored data
The right to correct any inaccuracies
The right to data portability
The right to object to or restrict the processing of your data
The right to erasure ("the right to be forgotten")
We implement rigorous security protocols to protect your information, including secure servers, encrypted data transmissions, and regular security audits.
We reserve the right to modify this policy as needed, always in compliance with the PDPA and other applicable laws. Any changes will be updated on this page.
For any inquiries about our data protection practices or if you wish to exercise any of your rights under the PDPA, please contact us at https://trunk.travel/contact/.