Privacy Policy

Personal Data Protection Act Compliance

Introduction

At Trunk Travel, your privacy is of paramount importance to us. We are committed to safeguarding your personal information in compliance with Thailand's Personal Data Protection Act (PDPA), effective as of 2020. This Act closely aligns with global data protection laws and is designed to secure the integrity and confidentiality of personal data. Here's what you need to know about how we collect, use, and protect your information.

What Information We Collect

We collect data directly from you when you inquire about or book one of our tours. This data may include:

  • Personal identifiers like your name, nationality, and passport details

  • Contact information such as email address and phone number

  • Financial information for transaction purposes

  • Preferences and other information relevant to the tours you're interested in

How We Use Your Information

Your personal data is primarily used to:

  • Provide the services you've requested

  • Improve our overall service delivery

  • Comply with legal requirements and obligations

  • Communicate updates, promotions, and relevant information to you

  • Data Sharing and Third-Party Disclosure

We share your data only when necessary and in compliance with the PDPA. This might include third-party service providers who assist us in operating our website, conducting our business, or servicing you. All third parties are obliged to maintain the confidentiality of your information.

Your Rights Under PDPA

As per the Thai Personal Data Protection Act, you have:

  • The right to access your stored data

  • The right to correct any inaccuracies

  • The right to data portability

  • The right to object to or restrict the processing of your data

  • The right to erasure ("the right to be forgotten")

Data Security Measures

We implement rigorous security protocols to protect your information, including secure servers, encrypted data transmissions, and regular security audits.

Changes to Our Personal Data Protection Policy

We reserve the right to modify this policy as needed, always in compliance with the PDPA and other applicable laws. Any changes will be updated on this page.

Contact Information

For any inquiries about our data protection practices or if you wish to exercise any of your rights under the PDPA, please contact us at https://trunk.travel/contact/.

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Trunk Travel Co., Ltd.
Liberty Plaza Building
1000/185-188 Sukhumvit Road soi 55
Khlong Tan Nuea, Watthana,
Bangkok, 10110, Thailand

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